For Medical Professionals
For Referring Physicians
Make Referrals / Appointments
How to Reach Us
|
| During Regular Hours |
585-273-4000 (local calls)
866-794-URMC (8762) (toll-free)
Monday through Friday,
8:00 a.m. to 5:00 p.m. |
| After-Hours Non-Urgent
Calls |
585-273-4000 (local calls)
866-794-URMC (8762) (toll-free)
Your message will be returned promptly on the next business
day. |
| After-Hours Urgent Calls |
585-275-4999 (local calls)
800-499-9298 (toll-free)
After-hours urgent calls are taken at the Strong
Consult and Transfer Center. |
When a patient's condition requires the expertise of a specialist,
we want to make it easy for you to connect with one of our 1,500 physicians.
You can arrange for a referral / appointment for one of your patients
in three ways:
Whichever method you choose, our handy Physician
Referral Checklist can
help you, or one of your staff members, assemble the information
you’ll need prior to the patient's appointment.
MD Access Call Center
Our MD Access Call Center was created to expedite
the referral and appointment process.
Trained agents can quickly direct you to the physician with whom
you wish to speak, as well as facilitate consultations and
second opinions. If you’re unsure of which
physician to contact, the agent can identify physicians with the
expertise you seek and
handle the logistics of contacting them for you. Our comprehensive
database helps us to identify physicians who match your needs and
those of your patients. We can identify physicians by:
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Information
for Your Patients
You
have convenient access to information that you
can print out and give to
your patients. Click
here to view this information.
The Call Center also provides patient services.
Your patients can call 585-275-2838 or toll-free
at 888-661-6162 Monday through Friday, from 8:00
a.m. to 5:00 p.m., to find a physician, get directions,
or get general information about our health system.
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|
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- Specialty
- Gender
- Procedures
- Hospital affiliations
- Office location
- Languages spoken
If desired, Call Center agents can help keep you informed of the
outcome of your initial call by confirming your patient has made
an appointment
with one of our physicians. After your patient's
visit, our physician will forward a summary of diagnostic reports
and treatments to you as soon as it becomes available.
Contacting
a Physician’s Office Directly
If you don’t know the number for the physician you wish
to contact, call our MD Access Call Center (at
the number listed in the box above) and we will contact you. A new Physician and Service
Directory will be available soon, both online and in hard copy.
Check back
to view it or sign up now to
receive a hard copy through the mail.
Online Referral Programs
Some departments have their referral programs online. The following links outline the specifics of their referral programs:
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