Patients and Visitors

Highland Hospital

Your Guide

Highland Hospital General Visiting Hours are 11:00 a.m. to 8:00 p.m.

Some units may differ. Please check with the secretary at the nursing station for your unit.

Family Maternity Center (FMC) Visiting Hours are 11:00 a.m. to 8:00 p.m.

We encourage family to take part in the birthing experience at the Family Maternity Center. The number of family visitors allowed during labor varies with each patient's situation and is determined by the care providers.

Intensive Care Unit (ICU)

Visiting hours in ICU differ from other areas. Check with the ICU nursing staff for specific information.

Acute Care For the Elderly (ACE Unit) Visiting Hours are 11:00 a.m. to 8:00 p.m.

Address

1000 South Avenue
Rochester, NY 14620
Phone: 585-473-2200

Welcome to Highland Hospital...Where Caring Comes First

Highland Hospital is known for its warmth and compassion toward patients and visitors. Based in a community hospital setting, Highland is recognized for its comprehensive women's services, innovative senior services, regional gastric bypass (bariatric surgery) program and primary care. Highland Hospital continues to evolve to meet the health care challenges facing our Rochester community.

Highland Hospital services for patients and visitors are arranged to be very accessible and convenient. This short guide is all you'll need to become familiar with the basics.

Getting Here - Directions & Parking

Getting Around the Hospital

Getting Information

Checking In

Settling In

Your Health Care Team

While You're Waiting

Getting Help With Special Needs

Going Home

Understanding Your Rights And Responsibilities

Lost and Found

No-Smoking Policy