Patients and Visitors

Golisano Children’s Hospital at Strong

Family Responsibilities

At Strong Health, we believe patients and families are partners in ensuring that the best possible care is provided in a healthful, safe environment. We count on you to participate in your child's care in the following ways:

• To the best of your knowledge, provide accurate and complete information about your child's present symptoms, past illnesses, hospitalizations, medications and other matters relating to your child's health.
  
  
• Provide upon admission a copy of your health care proxy or any other advance directives or power of attorney forms, if you have them.
  
  
• Report any changes in your child's condition or anything that appears unsafe to your nurse or doctor.
  
  
• Ask questions if you do not clearly understand the proposed plan of care for your child and what is expected of you.
  
  
• Follow the treatment plan for your child that you and your doctor have developed. This may include following the instructions of nurses and other health care staff who are involved in your childs care.
  
  
• Keep appointments. When you are unable to do so for any reason, notify the office appointment center in advance.
  
  
• Provide accurate insurance information and promptly pay balances not covered by your insurance.
  
  
• Treat other patients and staff with consideration and respect.
  
  
• Be considerate of the rights of other patients and our hospital staff by assisting with the control of noise and the number of visitors to the hospital.
  
  
• Be respectful of other patients' right to privacy.
  
  
• Be respectful of the property of other people and of the Hospital.
  
  
• For your information the following items and behaviors are prohibited at Golisano Children’s Hospital:
  • Alcoholic beverages
  • Disruptive or violent behavior
  • Smoking
  • Street drugs
  • Weapons

If patients are unable to maintain safe and respectful behavior, their activities may be restricted; or, in extreme situations, the Hospital may terminate their treatment and offer an alternative plan for care.

Thank You For Your Cooperation