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Finger Lakes Regional Poison & Drug Information Center

What To Do If A Poisoning Occurs

Act quickly and follow this procedure

  1. If the person is not breathing or is unconscious call 911 immediately.
  2. Otherwise, call the Poison Center at 1-800-222-1222.
  3. Remain calm.
  4. The Poison Center specialist will ask:
    • your phone number in case they need to call you back
    • the age and weight of the patient
    • the name of the product involved
    • the amount or closest approximation of the amount involved
    • the time of exposure
    • the patient's symptoms
    • the general health of the patient
  5. Carefully follow the instructions given by the Poison Center.
  6. Most exposures can be handled over the phone. If an ambulance or transport to the hospital is required you will be told that by the Poison Center.

Syrup of Ipecac

  • For some poisonings, the Center or your doctor will tell you to make the poisoned person vomit.
  • Syrup of Ipecac is the only safe way to cause vomiting in poisoning emergencies.
  • Always contact the Center before using Syrup of Ipecac and, as with all potentailly harmful substances, be sure to store Syrup of Ipecac out of the reach of children.
  • Parents, grandparents, and other care providers should keep a bottle of Syrup of Ipecac on hand for each child under 6 in the home.