Primary Care

Practice Information

Rush Family Medicine

Prescription Refills

Before coming to your appointment, check to see what prescription refills that you need, so we can provide them for you at the time of your visit. A prescription refill phone line is available for your convenience at 585-334-0130. Please allow up to 24 hours for the refill to be called into your pharmacy (The prescription line is not checked on weekends or holidays).

Routine refills are also available by telephone during regular office hours. If you find that you need an emergency refill during non-office hours, call the after hours answering service for assistance. Our office policy is that controlled substances must be picked up at the office, not phoned into the pharmacy or mailed to the patient, unless there are extenuating circumstances.

If you are on multiple medications or if you have trouble remembering which medications you are taking, bring your medications with you to your appointment.