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Terms of Use

Terms and conditions governing your use of Strong Health services and website

Effective: January 1, 2026Last Updated: March 15, 2026

Acceptance of Terms

By accessing, browsing, or using the Strong Health website (stronghealth.com) or any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, you must not access or use our website or services.

These Terms of Use constitute a legally binding agreement between you and Strong Health TRT, LLC ("Strong Health," "we," "us," or "our"), a physician-supervised testosterone replacement therapy and medical wellness clinic headquartered in Miami, Florida.

Description of Services

Strong Health provides physician-supervised medical services including, but not limited to:

  • Testosterone Replacement Therapy (TRT) with ongoing lab monitoring and dosage optimization
  • Comprehensive laboratory testing, including 40+ biomarker panels (testosterone, free T, SHBG, estradiol, PSA, CBC, metabolic panels, and more)
  • Peptide therapy protocols for recovery, performance, and wellness
  • DEXA body composition scans for tracking lean mass, fat distribution, and bone density
  • Sexual health services, including evidence-based treatment for erectile dysfunction
  • Weight management programs
  • Telehealth follow-up appointments for established patients

All medical services are provided under the supervision of board-certified physicians. Treatment availability, protocols, and pricing are subject to change without notice.

Eligibility

To use Strong Health's services, you must meet the following eligibility requirements:

  • You must be at least 18 years of age. Strong Health does not provide medical services to individuals under 18.
  • You must be a legal resident of the United States.
  • You must reside in a state where Strong Health is authorized to provide services. Our services are currently available in Florida and may not be available in all states.
  • You must provide accurate, current, and complete personal and medical information as required for evaluation and treatment.

Strong Health reserves the right to refuse or discontinue services to any individual who does not meet these requirements or who provides false or misleading information.

User Accounts & Responsibilities

When you create an account with Strong Health, you agree to the following responsibilities:

  • Account security: You are responsible for maintaining the confidentiality of your account credentials. You must not share your login information with any other person.
  • Accurate information: You agree to provide truthful, accurate, and complete information during registration and throughout your care. This includes medical history, current medications, allergies, and other health-related information that may affect your treatment.
  • Unauthorized use: You are responsible for all activity that occurs under your account. You must notify Strong Health immediately if you suspect unauthorized access to your account.
  • Updates: You agree to promptly update your account information if any of your personal or medical details change.

Medical Disclaimer

The content provided on the Strong Health website, including articles, guides, blog posts, and educational resources, is intended for informational and educational purposes only. This content does not constitute medical advice, diagnosis, or treatment recommendations.

Accessing our website or reading our content does not establish a physician-patient relationship. A physician-patient relationship is created only through a formal in-person consultation with one of our licensed physicians, which includes a physical examination and review of your laboratory results.

You should always consult with a qualified healthcare provider before making any decisions about your health, starting or stopping any medication, or beginning any treatment program. Never disregard professional medical advice or delay seeking it because of something you have read on our website.

For more information about how we handle your personal information, please review our Privacy Policy and HIPAA Notice of Privacy Practices.

Telehealth Consent

Strong Health offers telehealth services for follow-up appointments with established patients. By using our telehealth services, you acknowledge and agree to the following:

  • Initial visit requirement: Your first visit must be conducted in person at our clinic for a physical examination and on-site lab work. Telehealth is available only for subsequent follow-up appointments.
  • Informed consent: You understand that telehealth involves the use of electronic communications to enable healthcare providers to evaluate, diagnose, and treat patients at a distance. You consent to receiving care via telehealth as part of your treatment plan.
  • Technology requirements: You are responsible for having the necessary technology (internet connection, device with camera and microphone) to participate in telehealth appointments.
  • Limitations: You understand that telehealth has limitations and is not a substitute for in-person examinations when clinically indicated. Your physician may require an in-person visit at any time.
  • Privacy: You are responsible for ensuring that you are in a private, secure location during your telehealth appointment. Strong Health uses HIPAA-compliant telehealth platforms to protect your health information.

Intellectual Property

All content, materials, and features available on the Strong Health website — including but not limited to text, articles, graphics, logos, trademarks, images, videos, page layouts, and software — are the property of Strong Health TRT, LLC or its licensors and are protected by United States and international copyright, trademark, and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the website for personal, non-commercial purposes. This license does not include the right to:

  • Reproduce, distribute, or publicly display any content from our website without prior written permission
  • Use our trademarks, logos, or brand elements in any manner that suggests affiliation with or endorsement by Strong Health
  • Create derivative works based on our content or materials
  • Use our content for commercial purposes, including resale or republication

Prohibited Conduct

When using the Strong Health website or services, you agree not to:

  • Attempt to gain unauthorized access to any part of the website, other user accounts, or our computer systems or networks
  • Use automated tools, bots, scrapers, or other means to extract data or content from the website without written permission
  • Interfere with or disrupt the website's functionality, servers, or networks connected to the website
  • Impersonate any person or entity, or falsely state or misrepresent your identity or affiliation
  • Provide false, inaccurate, or misleading personal or medical information
  • Use the website or services for any illegal, fraudulent, or unauthorized purpose
  • Upload or transmit viruses, malware, or other harmful code
  • Violate any applicable federal, state, or local law or regulation

Strong Health reserves the right to suspend or terminate your access to the website and services if you engage in any prohibited conduct.

Limitation of Liability

To the maximum extent permitted by applicable law, Strong Health, its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, arising out of or related to:

  • Your access to, use of, or inability to use the website
  • Any conduct or content of any third party on or connected to the website
  • Unauthorized access, use, or alteration of your transmissions or content
  • Any errors, inaccuracies, or omissions in website content

In no event shall Strong Health's total liability to you for all claims arising out of or related to the use of the website exceed the amount you have paid to Strong Health for services during the twelve (12) months preceding the claim.

Nothing in these Terms of Use limits or excludes liability for gross negligence, intentional misconduct, or any liability that cannot be excluded or limited by applicable law, including liability for medical malpractice.

Indemnification

You agree to defend, indemnify, and hold harmless Strong Health, its officers, directors, employees, agents, and affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising from:

  • Your violation of these Terms of Use
  • Your violation of any third-party right, including any intellectual property or privacy right
  • Your misuse of the website or services
  • Any content or information you provide that is false, inaccurate, or misleading

Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of laws provisions. Any legal action or proceeding arising out of or related to these Terms of Use or your use of the website shall be brought exclusively in the state or federal courts located in Miami-Dade County, Florida, and you consent to the personal jurisdiction of such courts.

Changes to Terms

Strong Health reserves the right to modify, update, or revise these Terms of Use at any time at our sole discretion. When we make material changes, we will:

  • Update the "Last Updated" date at the top of this page
  • Provide at least 30 days' advance notice of material changes by posting a notice on our website or sending an email to registered users

Your continued use of the website or services after any changes to these Terms of Use constitutes your acceptance of the revised terms. If you do not agree to the updated terms, you must discontinue use of the website and services.

Contact Information

If you have questions or concerns about these Terms of Use, please contact us: